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Passenger Rights

Services

Technical Maintenance

Atlasjet has adopted the “maximum flight safety“ as its main principle of policy and our Technical Department invests great effort to carry out the flights with maximum safety. The Atlasjet personnel holding the compulsory JAR 145 certificate carry out the transit and A-check maintenance of our aircrafts.


Training


* Providing development and continuity of the training system created to meet the requirements of JAR-OPS and JAR-FCL in order to keep flight and ground security at top level.
* Development and implementation of training programs supporting the vision, mission, targets and quality policy of the company.
* Increasing flight efficiency by constructive training.
* Selection and training of professional staff supported by modern operational training equipment and regular up-dates within our training system according to developments in the aviation sector.


Training Policy

* B757-200 Type Orientation Course
* B757-200 TRI/SFI, TRE/SFE Training
* A 320/321 Type Orientation Course
* MCC (Multiple Crew Cooperation) Training
* CRM
* Dangerous Goods
* Quality Systems Orientation Course
* DOMESTIC Systems Audit Course
* Documentation Course
* EFQM Model Training
* Self Evaluation Course
* Passenger Relations Seminar


Passenger Services

* Well-trained professional Cabin Crew with smiling faces
* Comfort of leather seats
* Carefully prepared meal service
* Audio Video System
* Duty Free
* Easy Boarding System
* For passengers with special requirements exceptional attention and care ( pregnant, sick, children alone etc.)
* We are proud and happy to be able to present to the service of our passengers in all our flights as Atlasjet the quality of service, and flight security starting from the date 01.06.2001 when we first started our flights. Our aim is to continue with high quality services in new and different pathways..
* As Atlasjet we believe in the quality of services not only in the air but also on the ground before and after the flights hoping to achieve the satisfaction of our customers. Therefore, our Ground Operation Department is running frequent inspections regularly for the services provided by companies of ground services for our company (check-in, boarding, ramp services etc.) meet the expectations of our esteemed customers as well as the quality of our company.
* AIn addition, we have introduced EASY BOARDING System to provide maximum comfort and use for our valuable customers like yourselves and this system is executed at all the stations we are operative with great care and success.
* We have thought of greatest details and prepare our services taking solely into account the requirements of you, our esteemed customers, so that our passengers traveling in our aircraft can enjoy the Atlasjet service quality in full. We show maximum attention for special requirements of our passengers and therefore have made it of utmost priority to provide necessary support for our special customers like pregnant, sick and child passengers who need utmost attention and to provide all of our passengers the Atlasjet comfort and quality all throughout the flight.
* You will enjoy the opportunity to make use of the Atlasjet class of quality and services thanks to our comfortable leather covered seats, carefully selected meals and beverages, and the VIDEO AUDIO System which you can use for information but also for entertainment purposes all throughout your flight. Your safe flight made possible thanks to our experienced cockpit crew shall become more enjoyable with the extraordinary service provided by our flight crew all carrying smiling faces.
* Since our flights are mainly full charter flights organized by the tour operators, you will have to turn to ÖGER TÜRK TUR or ÖGER TOURS to purchase your flight tickets or to organize your vacation. For details please go to the related web pages using the, Linkler provided.

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